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1. General clause

All our services are subject to these general terms and conditions.

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2. Copyright and ownership rights

The copyright reservation clause, related rights, and database rights pursuant to the law of April 18, 2001, apply to all operations.
The retention of title clause pursuant to the law of March 31, 2000, applies to all operations.

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3. Data protection according to GDPR

Our tasks require the collection and storage of certain personal data, such as name, address, email address, phone number, energy performance certificate, energy advisory report, etc. The transmission of this data must be made to the relevant state and municipal authorities to ensure the proper execution of our mission and compliance with applicable regulations and laws. All these procedures will be carried out in accordance with the requirements of the European Regulation on the protection of personal data (“GDPR”).

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4. Offers, orders, and quoted prices

Our offers constitute estimated quotes for the services offered and to be performed. Unless otherwise stated, offers are generally valid for 3 months from their issuance date. Our unit prices are quoted in Euro, excluding VAT, and are based on the cost of living index applicable at the date the offer is issued.

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5. Invoices

Our invoices will be issued based on the services actually performed, according to a report, and taking into account any legal increases that occurred between the date of the offer and the date of execution of the work.

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6. Payment terms and late payment penalty

All our invoices are payable in cash in Luxembourg, within 15 days from the invoice date, with statutory interest for late payment accruing automatically without further notice. The courts of Luxembourg shall have exclusive jurisdiction for any disputes. Our company intends to benefit from Article 12 of the Law of April 18, 2004, relating to payment deadlines and late payment interest.